2004- Remote off-site monitoring was established and was the first fully functional Off-site monitoring facility in south Africa – ROM was started as they noticed just having CCTV system was no longer effective enough
( Being the first monitoring control room came with its own challenges and a lot of trial and error and investigation, Roy spoke to local and international suppliers
They first tried DVIP as a system that was unsuccessful they then tried viconet yet another unsuccessful trial they then came across HIETEL which was the most stable and effective in the analogue space 

ROM control room consisted of 3 controllers, 1day,1night,1 reliever, ROM has always hosted their own network and alarm server