Hold Ups Prevention

Camera surveillance has recently gained prominence in policy proposals on combating terrorism. We evaluate the instrument based on a comparative perspective and previous evidence on crime

CCTV effectiveness as a situational crime prevention

Camera surveillance is probably the most rapidly spreading and, at the same time, one of the most controversial instruments in security policy today. This fast-developing technology basically enables a ubiquitous surveillance of public and private space, and security agents benefit from its enhanced capabilities for detecting or retracing criminal activities


We must have a reputation for being easy targets because hold-ups at our stores have reached an all time high. The cumulative effect of trauma to our staff, disruption to store trading and the administrative pain of insurance claims make each incident extremely costly to our business. We can’t keep going on like this…


The shop assistant discretely pushes the hidden Alert button when she sees people with balaclavas enter the shop. The ROM Operator assesses the situation and immediately calls the police to site. The offenders are apprehended as soon as they exit the store. After news of the failed hold-up makes the local radio and newspaper, no further incidents occur.

How to Negotiate Using the FBI’s 5-Step Hostage Strategy

Shut Up and Listen

1) Active Listening

2) Empathy

3) Rapport

4) Influence

5) Behavioral Change


The strategy is called the stairway model and was developed by the FBI for negotiating in hostage situations, where emotions run high and rational thinking is often absent. It’s simple elegance comes from how it turns your intuitive approach inside out. Most of us want to start on the last step of stairway model; we want to modify the other person’s behavior, thinking, and desired outcomes by convincing them that we are right and they are wrong



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011 425 0146


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52 Windermere Drive, Farrarmere, Benoni 1501


+27 011 425 0146

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