ROM – Remote Off-Site Monitoring
Our System
The alarm system we use when monitoring our client’s site is a highly scalable application.
This allows local and remote control of any CCTV systems from entry-level systems to a large installation with multiple cameras.
We are able to convert existing analogue based CCTV systems to digital remote monitoring systems without changing your current equipment.
All these, at a cost-effective rate.
Cameras, alarm sensors, and detectors that are located at the client’s site connect to CCTV transmission equipment.
Our command center provides audible and visual notification of alarms.
ALARM RESPONSE
When an alarm sensor is set off, digital images of what has triggered the alarm is transmitted to our Command Centre.
Our operators then respond to the alarm as per the agreed alarm procedures i.e. audio channel to warn off intruders through the bidirectional audio link, contact relevant emergency service, patrol the site, and more.
If emergency services are contacted, our operators remain in contact with the emergency service to describe the situation in real-time.
SITE PATROLS
Routine site patrols are conducted by our command center.
INSTANT INTERACTIVE MONITORING
Interactive monitoring takes the role of video verification a step further.
It provides an interface platform between the client and its employees and our command center operators.
At just a “press” of an attention button, the client and its employees are instantly connected, through an audio and video link, to our command center.
Our Philosophy
Our philosophy is founded on the principles of customer service, leading to growth and customer satisfaction.
We do this by becoming fully involved in our clients’ projects, from site surveys to systems design and commissioning, training, and comprehensive maintenance.
This dedication from our side ensures a satisfied client who has peace of mind.
Mission Statement
It is our mission to provide an uncompromising first world Remote Monitoring service, which will assist with loss-control and crime prevention to clients who are serious about their security risks.
Vision
Remote Off-Site Monitoring has the vision to be a dynamic world-class supplier of security-related services for the benefit of all our stakeholders.